Customer Reviews

What people say about us…

Ted G.
Ted G.
15:05 27 Aug 21
For the first time since living in this house Helas was able to tell us exactly why our system was unbalanced and give us a strategy for fixing. Courteous employees, professional and on-time. The only way to go.
Roy S
Roy S
16:36 03 Aug 21
John mechanic was prompt punctual and knowledgeable. Repair was done within the timeframe and price quoted I am very happy with the service.
Justyna S.
Justyna S.
18:52 01 Aug 21
Very responsive and efficient repair service. Highly recommend for any HVAC/AC repairs and maintenance.
robin K.
robin K.
12:47 27 Jul 21
Very thorough and technician was very nice, helpful and punctual!
Paul M.
Paul M.
18:33 23 Jul 21
Very pleased with the professionalism, tidiness, and conscientiousness of the technician. John even took extra time to help un-stick a panel that was painted shut accidentally, and didn’t tear the paint. (And refused a tip.) Thanks for the great service.
Zahid Q.
Zahid Q.
15:02 23 Jul 21
Excellent service. Thank you
Lauren C.
Lauren C.
14:40 20 Jul 21
I had a company come out to service our AC units on 3 separate occasions and they couldn’t figure out what was wrong. Hellas came out next day and was able to diagnose and fix the issue within 45 minutes. Great service and they know what they’re doing!
Taylor H.
Taylor H.
21:02 16 Jul 21
They were so helpful and did so on a Sunday! I would recommend them to ANYONE and will use them again.
Indian A.
Indian A.
15:10 15 Jul 21
Building my first home. I’m new in the state of Connecticut and I strongly recommend these guys,and girls,because their answering center is on the point. Five stars. Thank you guys.
Jeff K.
Jeff K.
18:54 12 Jul 21
Very happy. Came out same day. Tech was professional and courteous. Hellas is a class act!
leslie W.
leslie W.
16:27 08 Jul 21
Nick serviced my unit. Changed filter and checked AC unit. Very Professional. Great job! Thanks.
Marc M.
Marc M.
12:16 08 Jul 21
Great professional technician. Hellas installed and maintained our central AC unit. They are a great local business
Geno M
Geno M
17:14 29 Jun 21
Really a great experience. They are very busy but they were responsive. They were also very upfront and descriptive about the charges. They called back to check in abs confirm the appointment. The tech was on time and made a point to let us know he was on the way. He even took his shoes off without asking. This was very much appreciated. He was honest and professional. He also told us what kind of filter we need to told us we do not to worry about cleaning the HVAC. Some companies would try and scare you into doing extra work. We feel they are very honest and trustworthy. We would highly recommend this business for your HVAC needs in Fairfield County.
Maryann V.
Maryann V.
10:35 29 Jun 21
The tech that came to my house was very pleasant, very knowledgeable and he is an asset to your organization!Maryann Vittorio
Melissa S.
Melissa S.
20:55 22 Jun 21
Update 6:17:21pre-paid my HVAC maintenance, today the Hellas tech cleaned my central air outdoor fan. Hosed it down. Added bonus. Somehow they get better and better. Thanks Hellas!Update 10/2020: why wouldn’t I call Hellas to service the HVAC system at my new condo? They’re the best. Prompt, on the ball, VERY Covid-conscientious. And reasonable cost. They even dispose of the old air filter.Very pleased!Called Hellas after 5 for emergency “furnace not working” situation. Not good in February! They sent one of their best guys over very promptly. Furnace fixed in 5 minutes flat. Lucky for me in several ways: service was prompt and knowledgeable, cost very reasonable, fix was made on the spot. And I’m happy to support a family run local business. Their customer care is felt from start to finish. Glad to have them in my corner.
nancy S.
nancy S.
18:06 22 Jun 21
Excellent quality and customer service experience
Marice T.
Marice T.
12:41 19 Jun 21
I've used Hellas Air Temp for three years now. Their technicians are amiable and get the job done.
Ann R.
Ann R.
16:35 18 Jun 21
The customer service/ scheduler and Every technician are kind, professional and competent. I appreciate the work that they do!
Ellen V.
Ellen V.
19:25 17 Jun 21
Arrived within designated time. Explained procedure done.
Lisa Z.
Lisa Z.
14:10 15 Jun 21
The technician arrived on time and was very knowledgeable about our A/C system.
Peter M.
Peter M.
13:41 15 Jun 21
We been using Hellas for AC maintenance for years. Reasonable and professional. Available for breakdowns. Nice people too.
Peter F.
Peter F.
14:04 14 Jun 21
Hellas Air Temp Inc. does an excellent job maintaining our HVAC system and they are very professional.
Battlegrounds G.
Battlegrounds G.
19:10 11 Jun 21
Hellas Air Temp is only HVAC repair that was able to set up an appointment for A/C repair. I called roughly 6 other places.Dave was on time and fixed the issue quickly.Thanks!
Michael M.
Michael M.
13:44 10 Jun 21
Quick, friendly and professional service
Carlos Guzman S.
Carlos Guzman S.
20:05 08 Jun 21
Great customer service, timely and professional. You won’t go wrong with this company.
Darby B.
Darby B.
00:31 05 Jun 21
for years I have been a regular Spring and Fall maintenance customer of Hellas Air . They are always professional and extremely thorough in whatever needs to be done. I wouldn't think of using any other company for my heating and AC system.
Kevin E.
Kevin E.
20:23 04 Jun 21
I have used Hellas Air temp for years.... Timely, professional, fair in terms of price, and they know what they’re doing. All work done very nicely and Jon was a very good guy who has worked there a long time. Would highly recommend Hellas for your heating and air conditioning needs. Very solid, trustworthy, customer focused company.
Joseph S.
Joseph S.
23:25 24 May 21
arrived on time, had a mask on, did the work without any hassle.
Robert B.
Robert B.
19:01 14 May 21
Great service. Dave usually does my service and he does a great job. Very thorough and knows his stuff.
June L.
June L.
19:04 13 May 21
Everything was perfect! When John comes he is on time efficient and knowledgeable tech! He has been keeping my heating and AC systems alive!0
Thomas K.
Thomas K.
23:56 11 May 21
Responsive, on-time and professional, they know their business well….
Mead M.
Mead M.
17:14 30 Apr 21
Did a great job
Bo J.
Bo J.
22:49 28 Apr 21
They're always very helpful and knowledgeable. They take the time to make sure there aren't any problems and if there are, to repair them, or give you an estimate for the cost of the repair
Hull F.
Hull F.
13:21 27 Apr 21
Professional, informative, punctual.
Louise Ann W.
Louise Ann W.
11:36 27 Apr 21
My heat went out on a Saturday night and they were able to get there within 1.5 hours and diagnosed right away.
Sebastian B.
Sebastian B.
19:43 21 Apr 21
Responsive, professional, local
Lorenzo D.
Lorenzo D.
16:52 16 Apr 21
Great and fast service!
margaret K.
margaret K.
19:19 26 Mar 21
They are the best - always so helpful
Ron M.
Ron M.
13:26 17 Mar 21
Service man was very nice and professional
NiKiforos M.
NiKiforos M.
20:33 11 Jan 21
Alex was outstanding. Courteous and competent.
John R.
John R.
18:22 09 Jan 21
I have used Hellas Air twice in the past 10 months to address issues with my AC/Heat Pump system installed by another vendor. The Hellas techs were extremely knowledgeable, highly skilled, thorough and customer friendly. They immediately identified and resolved issues my previous vendor created and could not resolve. I would have saved myself a lot of money and distress had I called Hellas Air sooner.
Diana L
Diana L
22:53 23 Dec 20
Hellas, did a great job to quickly remove, and replace an air duct in our basement. From estimation to completion, the guys were professional and great to work with. Shout out to Ourania for squeezing us in to an impossible time line before the holidays! Highly recommend!
Gia S.
Gia S.
13:59 14 Dec 20
I read great reviews before I chose this company and I concur with all the other reviewers. I am happy with my first heating maintenance with Hellas. The guys were professional, patient, knowlegable and answered all questions I had. Thank you!
Dave J.
Dave J.
16:07 09 Dec 20
Great timely repair. Highly recommended
Jessica R
Jessica R
21:49 24 Nov 20
Alex was so helpful opening and closing dampers in our crawl space to help heat our home more evenly. He kept trying and checking to make sure it was right and took time to do the job thoroughly. Professional, helpful and respected social distancing. Thank you!
Kathy G.
Kathy G.
14:22 18 Nov 20
I was very happy with Hellas, and have used them for years at other homes as well. The technician was thorough, professional, and used good safety protocols.
Tree R.
Tree R.
16:36 03 Nov 20
Whenever I need to reach Hellas they answer the phone, they are responsive, they follow up as needed and their field personnel and office personal are polite, informative, effective, efficient and patient. We have been very pleased working with them.
Sandy G.
Sandy G.
18:17 02 Nov 20
Hellas is EXCELLENT! I highly recommend them! Dave was very helpful and kind. Thank you!
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